This Privacy Policy describes how eva1118 collects, processes, stores, and protects the personal data of players and visitors using our platform. We are committed to handling your information responsibly, transparently, and in accordance with applicable data protection standards. Please read this policy carefully before registering an account or providing any personal information.
A plain-language summary of how eva1118 handles your personal data. Read the full clauses below for complete legal detail.
eva1118 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data is used solely to operate, secure, and improve your account experience.
All data transmitted between your device and the eva1118 platform is protected using TLS 1.3 encryption. Sensitive account and payment data is stored in encrypted form at rest.
You have the right to access, correct, and request deletion of your personal data at any time. Submit a data request through our support team and we will respond within the timeframe required by applicable law.
We only collect the data that is genuinely necessary to operate your account, verify your identity, process payments, and meet our legal compliance obligations. We do not collect data speculatively.
Personal data is retained only for as long as is necessary for the purpose for which it was collected, or as required by applicable anti-money-laundering and gaming compliance regulations.
In the unlikely event of a data security incident that may affect your personal information, eva1118 will notify affected players promptly in accordance with our obligations under applicable data protection law.
eva1118 ("we", "us", "our", "the Company") is committed to protecting the privacy and personal data of all individuals who interact with our online gaming and sports betting platform accessible at eva1118.cam ("Platform", "Website").
This Privacy Policy ("Policy") sets out in detail what personal information we collect from players and visitors, the purposes for which we use that information, the legal basis on which we rely to process it, how long we retain it, and the rights available to you in relation to your personal data.
By registering an account on the eva1118 Platform, accessing or using any of our services, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein to the extent that such consent is required under applicable law.
For the purposes of this Privacy Policy, the following terms carry the meanings ascribed to them below:
eva1118 collects personal data across several categories, depending on how you interact with the Platform. The table below provides a structured overview:
| Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number (MyKad / Passport / Driver's Licence) | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile phone number, residential address (city, postcode, state) | Account communication, support, regulatory correspondence |
| Financial Data | Bank account details (for withdrawal purposes), e-wallet identifiers (Touch 'n Go / Boost / GrabPay), transaction records, deposit and withdrawal history | Payment processing, fraud prevention, AML compliance |
| Identity Verification Documents | Scanned/photographed copy of MyKad, Passport, or Driver's Licence; proof of address documents; selfie with ID | KYC regulatory compliance, age and identity verification |
| Gaming Activity Data | Game history, bet amounts, win/loss records, session duration, wagering patterns, product preferences | Platform operation, responsible gambling monitoring, personalisation |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone | Security, fraud detection, platform optimisation, geographic compliance |
| Usage Data | Pages visited, features used, click-through paths, referral source, session timestamps | Platform analytics, UX improvement, marketing effectiveness measurement |
| Communications Data | Live chat transcripts, support email content, survey responses, feedback submissions | Customer support, quality assurance, dispute resolution |
eva1118 collects personal data through the following channels and mechanisms:
The majority of the personal data we hold is information you provide directly to us when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to surveys and promotions.
When you access the eva1118 Platform, certain technical and usage data is collected automatically through cookies, web beacons, server logs, and similar technologies. This includes your IP address, device identifiers, browser characteristics, and browsing behaviour on the Platform. Please refer to Section 8 for our full Cookies policy.
We may receive personal data about you from third-party sources, including:
eva1118 processes your personal data only where a valid legal basis exists under applicable data protection legislation, including the Personal Data Protection Act 2010 (PDPA) of Malaysia. The legal bases we rely upon are as follows:
eva1118 uses the personal data we collect for the following specific purposes:
eva1118 does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited and defined circumstances:
We engage carefully selected third-party service providers who process personal data on our behalf, subject to binding data processing agreements that impose strict confidentiality and security obligations. These providers include payment processors (covering Malaysian banking channels and e-wallets), identity verification and KYC providers, cloud infrastructure and hosting services, fraud detection and AML screening services, and customer support platform providers.
We may disclose personal data to competent regulatory authorities, law enforcement agencies, courts, or other government bodies where we are legally required to do so — for example, in response to a court order, a request from a gaming regulator, or a lawful AML investigation.
In the event of a merger, acquisition, or sale of substantially all of eva1118's assets, personal data held by eva1118 may be transferred to the acquirer as part of the transaction, subject to the acquirer maintaining equivalent data protection standards. Players will be notified of any such transfer before their data is transferred and becomes subject to a different privacy policy.
We may share your personal data with third parties in any other circumstances not covered above where we have obtained your prior explicit consent.
eva1118 uses cookies and similar tracking technologies on the Platform. Cookies are small data files stored on your device that allow us to recognise returning visitors, maintain session state, and analyse Platform usage.
You may control cookie placement through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Please note that blocking strictly necessary cookies will impair your ability to log in to and use the Platform. For detailed instructions on managing cookies in your specific browser, please consult your browser's help documentation.
eva1118 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML / gaming regulatory compliance |
| KYC / identity documents | Duration of account + 5 years post-closure | Legal obligation (AML regulations) |
| Financial transaction records | 7 years from transaction date | Tax, AML, and gaming audit requirements |
| Gaming activity records | 5 years from account closure | Gaming licence compliance |
| Customer support communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Marketing opt-in records | Until consent is withdrawn + 1 year | Consent management records |
| Technical / log data | Up to 12 months | Security monitoring and platform operations |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
eva1118 implements a layered approach to data security, employing both technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include, but are not limited to:
While eva1118 takes all reasonable steps to protect your personal data, no security system is entirely impenetrable. In the event of a data breach that is likely to result in a risk to your rights and freedoms, eva1118 will notify affected Players and relevant regulatory authorities in accordance with applicable legal requirements.
Subject to applicable data protection legislation, including Malaysia's Personal Data Protection Act 2010, you have the following rights in relation to your personal data held by eva1118:
Request a copy of the personal data we hold about you, along with information about how it is processed.
Request correction of inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to overriding legal retention obligations.
Request that we limit the processing of your personal data in certain defined circumstances, such as where accuracy is contested.
Object to processing based on legitimate interests or for direct marketing purposes, including profiling related to direct marketing.
Request that we provide your personal data in a structured, commonly used, machine-readable format for transfer to another service where technically feasible.
To exercise any of the rights listed above, please contact our Data Protection team via the live chat feature in the Platform or by email at [email protected]. We will respond to all verified data requests within 30 calendar days of receipt. In complex cases, we may extend this period by a further two months, in which case we will inform you of the extension and the reasons for it.
The eva1118 Platform is strictly intended for use by individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data belonging to persons under the age of 21.
If eva1118 discovers or has reason to believe that personal data belonging to a minor has been collected — whether through misrepresentation at registration or by any other means — we will immediately:
eva1118's primary operations are focused on the Malaysian market and the majority of data processing takes place within the region. However, some of our third-party service providers — including cloud infrastructure providers, identity verification services, and fraud prevention platforms — may process data in jurisdictions outside Malaysia.
Where personal data is transferred to a jurisdiction outside Malaysia, eva1118 ensures that such transfers are governed by appropriate safeguards, which may include:
You may request details of the specific safeguards in place for any international transfer of your personal data by contacting our support team.
The eva1118 Platform integrates with third-party services to provide payment processing, identity verification, analytics, and other functions. These integrations involve certain exchanges of personal data as described in this Policy. However, eva1118 is not responsible for the privacy practices of independent third-party services that are not operating as our Data Processors.
All payment service providers integrated into the eva1118 platform — including operators of Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX bank channels, and cryptocurrency networks — operate under their own privacy policies and data protection obligations. eva1118 recommends that Players review the privacy policies of any payment service they use in connection with their eva1118 account.
eva1118 reserves the right to update or modify this Privacy Policy at any time. When material changes are made to this Policy, we will notify registered Players through a prominent notice on the Platform, an in-platform notification, or by email to the address registered to your account, at least seven days before the changes take effect where practicably possible.
The "Last Updated" date displayed at the top of this page will be revised to reflect the date of the most recent amendment. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed of how we protect your personal data.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how eva1118 has handled your personal data, please contact us through the following channels:
Our support team is available 24 hours a day, 7 days a week, to answer your privacy questions and assist with data rights requests. You can also visit our FAQ page for answers to common questions from Malaysian players.
For players aged 21 and above only. Gambling involves financial risk — please play responsibly.